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Product Information
We provide detailed product information on each product page, including dimensions, materials, and features. If you have any additional questions, please contact our customer service team for assistance.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier's website. If you have any issues with tracking your order, please contact our customer service team.
Returns and Exchanges
If you need to return or exchange an item, please refer to our return policy page for instructions. Our customer service team is available to assist you with any questions or concerns you may have.
FAQ
We offer a 30-day money-back guarantee for all products. If you’re not satisfied with your purchase, you can return it for a full refund or exchange. Please check our return policy page for more information.
We offer free shipping on all orders over $100 within the contiguous United States. For orders below $100, a flat shipping rate will be applied. Please check our shipping policy page for more information.
Our saunas are easy to assemble and come with detailed instructions. You can also watch our assembly videos for step-by-step guidance. If you need any assistance, please contact our customer service team.
We do not offer installation services at this time. However, we provide detailed installation instructions for all our products, and our customer service team is available to assist you with any questions you may have.
We offer a 1-year warranty on all our products. This warranty covers any defects in materials or workmanship. Please check our warranty policy page for more information.